Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to your use of this ticket marketplace.
1. Information we collect
- Account & order details — your name, email, phone number, and billing country when you place an order.
- Payment information — processed securely by our payment providers; we do not store full card numbers.
- Usage data — pages viewed, device and browser information, and general location, collected via cookies and similar technologies.
2. How we use your information
- To process orders, deliver tickets, and provide customer support.
- To prevent fraud and keep the marketplace safe.
- To improve the Service and, where permitted, send you relevant updates.
3. Sharing your information
We share personal information only with service providers who help us operate the marketplace (such as payment processors and delivery partners), or when required by law. We do not sell your personal information.
4. Data retention
We keep your information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at privacy@seatvault-example.com.
6. Cookies
We use cookies to run the Service and understand how it's used. For details and how to manage your preferences, see our Cookie Policy.
7. Contact
Questions about privacy? Reach our team at privacy@seatvault-example.com.